44000 — Privacy Policy & User Data Protection
User privacy is a core priority for the 44000 platform. This document explains what information we collect, how it is used, and how your data is protected at all times.
Effective date: 1 January 2026
1. Information We Collect
44000 collects various types of information to ensure the platform runs smoothly and securely for all users in Malaysia. The types of information collected are as follows:
Account Information
During registration, users are required to provide their full name, a valid mobile number, an active email address, and a password. This information is used for identity verification and account-related communications.
Payment Information
To process MYR deposits and withdrawals via FPX or Touch 'n Go eWallet, the 44000 platform receives the necessary transaction information. We do not store debit card details directly — processing is handled by licensed payment providers that comply with industry security standards.
Device & Browser Data
The platform automatically records IP addresses, browser type, operating system, screen resolution, and session data. This information is used to detect suspicious access and improve platform performance across various mobile devices.
Usage Data
We record in-platform activity such as games played, bets placed, session duration, and page navigation. This data helps us improve the user experience and detect any anomalies in account usage.
2. How We Use Your Information
All information collected by the 44000 platform is used solely for legitimate purposes directly related to the delivery of platform services. The primary purposes are:
- Account management — Handles registration, login, identity verification, and account-related communications.
- Transaction processing — Ensures MYR deposits and withdrawals are processed accurately and securely.
- Platform Security — Detects unauthorised login attempts, fraudulent activity, and account security threats.
- Service improvement — Analysing usage patterns to improve interface quality, platform performance, and customer support services.
- Legal Compliance — Complying with applicable legal requirements, including identity verification (KYC) and anti-money laundering obligations.
- Service communications — Sending important notifications related to your account, security, and platform policy updates via email or SMS.
The 44000 platform does not use user data for third-party advertising purposes without prior user consent.
3. Cookies & Tracking Technologies
The 44000 platform uses cookies and similar tracking technologies to enhance the user experience and ensure core platform functions operate correctly.
Types of Cookies Used
- Session cookies — Used to maintain user login state during an active session and ensure secure in-platform navigation.
- Preference cookies — Saving language preferences, display settings, and personal configurations to provide a more comfortable user experience.
- Analytics cookies — Collects anonymised usage data to help us understand how users interact with the platform and identify areas for improvement.
Users can manage or block cookies through their browser settings. However, blocking session cookies may affect login functionality and account security.
44000 does not use third-party cookies for invasive advertising purposes. All analytics data collected is anonymised and cannot be used to identify any individual user.
4. Data Storage, Security & Sharing
Data Storage
All user data is stored on servers protected with high-level encryption. Data is retained for as long as the user's account remains active, plus any additional period required by applicable law. Data that is no longer needed will be securely deleted in accordance with established procedures.
Security Measures
The 44000 platform employs multiple layers of security to protect user data, including:
- SSL encryption covering all communications between the user's browser and the platform's servers.
- Passwords are encrypted using an irreversible hashing algorithm.
- 24/7 monitoring to detect unauthorised access or suspicious activity.
- Strict access controls to ensure only authorised personnel can access user data.
Third-Party Sharing
44000 does not sell, rent, or distribute users' personal data to third parties for commercial purposes. Data may be shared only in the following circumstances:
- With licensed payment providers (such as FPX processors) to facilitate MYR transaction processing.
- With licensed game providers as part of platform operations.
- Where required by law or directed by a lawful authority in Malaysia.
All third parties who receive user data are bound by strict confidentiality agreements and are required to uphold equivalent data protection standards.
5. User Rights & How to Contact Us
As a 44000 platform user, you have the following rights regarding your personal data:
Right of Access
You have the right to request a copy of the personal data we hold about you. Access requests can be submitted via the platform's support email and will be processed within a reasonable timeframe.
Right to Rectification
If you believe any personal information we hold about you is inaccurate or out of date, you have the right to request a correction. Users can update certain basic details directly through the account settings within the 44000 platform.
Right to Deletion
You may request deletion of your personal data upon account closure, subject to mandatory record-keeping requirements under Malaysian law. Deletion requests will be processed once all legal obligations have been fulfilled.
Privacy Policy Updates
44000 reserves the right to update this Privacy Policy from time to time. Users will be notified of any material changes via email or an in-platform notice before the changes take effect. Continued use of the platform after such notice constitutes acceptance of the updated policy.
Contact the Privacy Team
For any enquiries, complaints, or requests relating to privacy and data protection, please contact the 44000 support team by email at: [email protected]
We aim to respond to all privacy-related enquiries within three (3) business days.
Questions About Your Data Privacy?
Visit the FAQ section for more information, or reach out to the 44000 support team directly for any privacy-related enquiries about your account.